Trouble Shooting
Windows XP and ArcVoyager Special Edition
Error Message: MSW call DeleteObject
failed in Windows XP, home and professional editions
Software: ArcVoyager Special Edition
Platforms: Windows XP
Error Message
When the user identifies features using the Identify tool in ArcVoyager, the
following error occurs on Windows XP:
"MSW call DeleteObject failed"
Cause
ArcVoyager needs to run in Windows 95 compatibility mode.
Compatibility mode is a feature of Windows XP and doesn't affect ArcVoyager
performance.
Solution or Workaround
To run ArcVoyager in Windows 95 compatibility mode
on Windows XP, do the following steps.
Before beginning, please note: To help minimize this problem, do not attempt
to close the Identify Tool before it has completed identifying
everything in the selection.
1. Right-click the ArcVoyager shortcut and select Properties.
2. Select the Compatibility tab.
This tab appears only if the compatibility mode interface has been properly
enabled.
3. Check 'Run in compatibility mode' to enable compatibility
mode support for the program.
4. Select 'Windows 95 Compatibility Layer' in the dropdown list.
5. Select OK to save the changes.